Sleep & Calm

Frequently asked questions

If you're not happy with your purchase for any reason, reach out within 7 days of delivery and we'll sort it out, a refund, a replacement, or something else that works for you. We handle every case individually, just message us, no complicated process.

No. We'd rather make things right than leave you stuck with something you're not happy with. Reach out and we'll figure out the best solution for your situation.

Orders are typically processed within 1 to 2 business days, then delivered within 3 to 7 business days depending on your location. Major cities are usually on the faster end, more remote areas may take a bit longer. You'll get a confirmation email once your order ships.

Our products are made by Fine's Health in Turkey and imported directly for Cortell. Every product we sell is real, sealed, and sourced the same way, nothing repackaged or relabeled.

Shipping cost depends on your location, order size, and delivery distance. You'll see the exact charge calculated at checkout before you complete your order, no surprises.

Yes, COD is available on every order across Pakistan. You only pay when your order arrives at your door.

Yes, we deliver across Pakistan.

Reach us anytime at admin@cortell.co or via WhatsApp, we usually reply within a few hours.

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Frequently asked questions